- Free Shipping Information
- International Shipping
- Shipping Policy
- Nicki's Diapers charges actual shipping to save you money! No handling fees are added!
- Orders over $75.00 $10.00 ship for FREE via USPS or UPS Ground chosen by Nicki's Diapers (except international).
- In order to combine orders or upgrade to the next level free gift - orders must be placed the same day by 2:00 pm CST.
- Gift wrapping is available for $4.00 per item. It can be added to your cart a separate product. Buy Gift Wrapping
- Lost or Damaged Packages - If your package should become lost** or damaged, we will re-ship your order at no additional cost to you.**A lost package is defined as a package that has not arrived to you after 30 days of shipment AND DOES NOT have a confirmed delivery by USPS or UPS.
- Missing Package - If your package has a delivery confirmation please check with your local USPS/UPS to determine where the package may have been left. We ARE NOT be responsible for missing or stolen packages. We ARE NOT responsible for packages shipped to an incorrect address.
- Special instructions can be given - (such as leave at back door, leave on porch, leave at front desk, do not leave in lobby, etc.). We will put that note on the outside of your package.
- Packages sent to a third party shipping company on your behalf are not eligible for replacement if lost or missing.
- At checkout, you can adding shipping insurance to protect your order. You can also contact us ([email protected]) and for an additional fee, we can add Signature Required at Delivery to your shipment.
FREE SHIPPING INFORMATION
- We offer free shipping on any order with a total over $75.00 $10.00! Shipping is calculated by weight.
- ALL Free Shipping promotions are for the USA only. (Free shipping is unavailable for international orders.)
- If you have problems at checkout selecting the free shipping option, please choose a paid shipping option, then click Refresh Rates. This will display the Free Shipping option again for you to choose.
Products from the following companies cannot be shipped internationally:
Mother ease, Rumparooz, EcoPosh, GroVia, ERGObaby, Smartbottoms, bumGenius, Boba, Chronicle Books, CJ's (just not to Canada), & Earth Mama Angel Baby.
- Nicki's Diapers ships via the US Postal Service (USPS) your choice of International First Class, International Priority or International Express to international addresses at the cost of the customer. Free shipping does not apply to international orders. Actual shipping will be calculated after the order is placed. Additional shipping charges may apply or charges may be refunded. All international, HI, AK, and APO address will have an insurance option for an additional fee - if you choose not to insure it is at the customers discretion and the customer is responsible if the package is lost or damaged in transit. The quoted delivery times are business days and do not take into account any delays caused by customs.
- Shipping prices DO NOT take into account any customs or duties that may or may not be due upon receipt and these fees will be the responsibility of the customer.
- All items should be in stock and most orders ship within 1-3 business days. Many orders ship the same day order is placed! (you will be contacted if any items are out of stock and given a date approximation).
- All orders that qualify for free shipping will be shipped USPS or UPS Ground depending on the weight. If you have a P.O. box, please include both your box number and your physical address in the shipping address so that we can ship the most economical way possible.
- You should receive your order within 1-5 business days once your order has left our facility - but please allow up to 14 days for delivery (USPS will not track orders until 14 business days have past).
- Please call 1-608-235-3425 or email [email protected] for rush delivery (additional charges may be applied).
- To further preserve the environment, we reuse boxes and packing materials whenever possible. We hope you do the same!