Order online and make payments with Visa, Mastercard, Discover, American Express or Please note due to credit card company approval procedures, you could incur pending charges if billing information is inaccrate.
OR email your order including shipping charges to: firstname.lastname@example.org and you can pay by sending a check, money order, or cashiers check (all orders paid with personal check will be held until funds clear - US funds only). You will receive an address to send your order and payment to.
In order to provide a safe shopping experience, we may occasionally email you a request billing verification.
ORDER BY PHONE
We are happy to accept phone orders. Please phone us toll free at 1-866-843-6348, 608-235-3425, or internationally 001-608-527-4039. If you get the answering machine, leave your:
Best time to call
Someone will get back to you to take your order as soon as possible.
NEW RETURN POLICY
Take advantage of our unique program where you can try cloth diapers for 15 days with no risk! Click banner below for details.
If free shipping was applied to the original order, the actual cost of shipping will be deducted from the purchase price. Free shipping applies to items kept - we do this as we do not mark up our products to offer free shipping on your intital order and do not charge a restocking fee. In order for us to continue to offer free shipping, if a product is returned we deduct our original shipping costs. NEW If you decide to do an exchange or receive store credit we will not retain any shipping costs!!
For example, if you purchase a $10.00 diaper cover and you receive free shipping (the actual postage cost was $1.30). You return the diaper cover for a refund. You will receive $8.70 via the way you paid ($10.00-$1.30 the free shipping cost). HOWEVER, if you would either exchange the diaper cover or request store credit the full $10.00 would be applied to your exchange or given in store credit.
Usually returns are handled within a couple of days of us receiving them but please do allow up to 2 weeks for processing.